Due to increased demand, guests visiting The RainForest may need to wait outside. Wait times vary.

Inside Tracks Tour Program

Inside Tracks Inside Tracks

Register Get in the Inside Track with a behind the scenes experience at Cleveland Metroparks Zoo. Join zoo staff for a unique 90-minute program that includes fun-filled facts about animal care, behavior and conservation. Inside Tracks offers the opportunity to explore the zoo on a golf cart with minimal steps. Some featured experiences may include training sessions and get close opportunities with animals, and a look at animal holding areas. Various areas will rotate with animal availability and weather. This is a fun and educational experience you don’t want to miss.

Details

If you are planning to add Inside Tracks to your zoo visit, please be sure to wear closed toe shoes. Please also bring your own facial covering as guests are required to wear them during their Zoo visit.

Documents

Waiver Packet (both child and adult)

Dates/Times

Tours are available year-round on most Tuesdays, Thursdays, Sundays with some exceptions for holidays and special events. Click the "Register" button in the upper right-hand corner of this page to see an exact list of available dates.

We offer one tour time slot per day that currently occurs from 9:30 a.m. - 11:00 a.m.

Current tour areas are*:

Aldabra Tortoise back area tour
Golf cart cruise around the lower portion of the zoo
Koala back area tour
North American porcupine tour

*Although it does not happen often, some scheduled locations may be substituted by zoo staff with little notice as animal health and area concerns dictate.

Cost

Members: $65 per person
Non-Members: $80 per person

FAQ

What is the youngest age for a tour participant?

Minimum age is 5 years old to participate. All minors must have a chaperone.

How many people fit on the tour?

The capacity for the tour is four (4) guests.

How do I book a behind the scenes tour?

Book online at least seven (7) days prior to the day of your visit to reserve spaces.

What should I wear?

Closed toed shoes are required due to the nature of the experience of going behind the scenes in animal areas. Weather appropriate, casual clothing is recommended.

After I purchase my tour, do I need to do anything before I arrive?

Please email a completed, signed copy of the Inside Tracks Waiver Packet for each member of your group to programregistration@clevelandmetroparks.com. Not having your completed waiver forms on file before your arrival will delay the start of your tour.

When and where should I arrive for the tour?

Guests should arrive at the reception desk in the Reinberger Education Building (the brick building to the left of the Main Entrance to the Zoo) at the designated tour time - 9:30 a.m.

Does the tour price include admission to Cleveland Metroparks Zoo?

Yes, but only after the tour has concluded. Zoo members can use their Cleveland Zoological Society membership pass to gain entry to the Zoo. A separate entrance ticket is not required.

Are facial coverings required?

Facial coverings are required for anyone over the age of six (6).

Will the tour still happen if it is raining or snowing?

The Inside Tracks tour will occur rain or shine. In cases of inclement weather, an enclosed cart or vehicle will be used.