How do I reserve a picnic area?
Reservations for picnic areas & shelters can be made online at clevelandmetroparks.com/reserve. For questions please call Special Events & Experiences at 216.635.3304 Monday through Friday, 8:30 a.m. to 4:30 p.m.
What is the address of the picnic area or how do I get there?
Picnic areas do not have addresses because they are not official mail stops. Driving directions can be found on each shelters website or in Cleveland Metroparks mobile app.
At the non-reserved picnic areas, is it first-come, first-serve?
Our picnic areas are a shared-use area, if someone is holding a shelter and not using it, but someone else wants to use the shelter, we ask that you share the shelter with the other park visitors. They are not first-come first-serve. Picnic areas open at 6:00 a.m.
A tree has fallen in my yard and my property is in the park, whom do I call?
Call Park Administration at 216.635.3200 for the phone number for the park manager in your area and they will determine if tree is located on park property or the property owner's.
What time do the reservations open and close?
Parks are open from 6 a.m. - 11 p.m.
I'd like to get married in the park — to whom do I speak?
Please call 216.635.3304 for information about special events.
I have an injured animal in my yard, I found a baby fawn, I found a dead bird, I have raccoons in my attic, there are skunks under my porch. Whom do I call?
For any problem animal, check with your city for "animal control." If you have a concern regarding an injured animal, please call the Lake Erie Nature & Science Center in Bay Village at 440.871.2900. Or general questions regarding wildlife, please call any of our nature centers or the Ohio Division of Wildlife.
Are there any job openings in the park or the zoo?
You may call our job hotline at 216.635.3211 or click here for updates on full-time, part-time, or seasonal positions.
How do I reach a staff member at Cleveland Metroparks?
for a phone directory or call Cleveland Metroparks Administration at 216.635.3200 for any telephone number.
I’d like to volunteer for Cleveland Metroparks, where should I start?
To become a Cleveland Metroparks volunteer, please visit clevelandmetroparks.com/volunteer to register for a volunteer information session.