Tobogganing

The Toboggan Chutes are closed for the season.  

• Reservations are required for Individual Daily Admission during the 2020-2021 season.
• Gloves or mittens that cover your fingertips is a strict rule and will be enforced. No refunds will be issued for riders that do not have gloves. Gloves are available for purchase from the ticket booth.
• Your 1-hour reservation time is your time to check in at the ticket booth and pick up your pre-purchased tickets. You may toboggan as long as you would like until close of that day.
• Each person in your group tobogganing will need to purchase a ticket. If you are not tobogganing, you do not need to purchase a ticket.
• When picking up your ticket’s, children must be present for a height check. All riders must be 42” or taller. This is a strict rule and will be enforced. No Refunds will be issued for online tickets purchased for riders below the height limit.
• The toboggan is included in your ticket price. You will need to purchase one ticket per person riding. 1-4 riders may ride each toboggan. You will ride with your group. We do not mix groups on the toboggan.  Limit 4 Riders Per Toboggan. Covid – 19 restrictions require riders on the same toboggan to live within the same household.
• The Ticket Booth closes 1 hour, and reservations end 2 hours before closing to ensure all riders get through the line by closing.
   

For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on the Toboggan Reservations page as weather or operating conditions dictate. If you have a reservation on a day that we are required to close due to weather or other operating conditions, we will reach out to you via your email address and notify of the closing.

We accept Cash, Check, Visa, Mastercard, and Discover. There is NOT an ATM on site. 

Reservations are required for Individual Daily Admission during the 2020-2021 season.
Tickets are good for the day of purchase until close of that day and for multiple rides. Toboggans are included in the ticket price.
 

For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on the Toboggan Reservations page as weather or operating conditions dictate.

• Please read “Know Before You Go” at the beginning of this page for COVID-19 updates.
• Come to the Chalet Ticket Booth to pick up your reserved tickets. All ticket restrictions will apply.
• All riders must be at least 42 inches tall to ride. No exceptions. No refunds. When picking up your reserved tickets, children must be present at the ticket booth for a height check.
• Children must be present at the ticket booth for a height check.
• All Riders must Wear Gloves or Mittens (Heavy gloves recommended) Fingerless gloves are not permitted. Gloves are available for purchase at the Ticket Booth.
• Limit 4 Riders Per Toboggan. Covid – 19 restrictions require riders on the same toboggan to live within the same household.
• For your protection, height and safety requirements will be enforced.
• Children 14 and younger must be accompanied on the grounds by an adult.
• Riders must stay off the loading platform and behind the yellow line until called to load onto the toboggan.
• Riders will be instructed how to hold onto the ropes of the toboggan. All riders must keep palms out, pull up on the ropes, do not let go of the ropes, keep hands and feet inside the toboggan at all times until the toboggan comes to a complete stop.
• Riders must fit safely and properly on the toboggan while holding themselves in place and not potentially cause harm to themselves or others.
• Intoxicated Persons are not permitted to ride.
• Secure all loose objects on your person. If you lose your hat do not chase it. A Chalet Attendant will retrieve it for you.
• A face mask is required while on the toboggan.
• The toboggan lift is used to carry the toboggans up to the top of the chutes. The toboggans are loaded and unloaded by Chalet Staff. Riders will need to walk up 108 steps to the top of the hill to ride the toboggan chutes
• No other items or people will be transported by the toboggan lift.
• Riders must carry toboggans to the top of hill, in the event the toboggan lift is not operating. No refunds, discounts, or rain checks if the toboggan lift is not operating.
• No Refunds. Tickets will not be reissued if lost or misplaced.
• The Ticket Booth closes 1 hour, and reservations end 2 hours before closing to ensure all riders get through the line by closing.
• Cleveland Metroparks is not responsible for injuries or personal property.
• Concession sales will end one half hour before closing.
• Tobogganing may be canceled due to weather and/or ice conditions. No rain checks or refunds. Updates will be posted on the weather update line. 440-572-9990 “6”.
• Weather conditions that may cancel tobogganing. If temperatures exceed 50 degrees, there is heavy rain, extreme wind chill, real temperatures reach zero or below or varying weather condition.  
• Failure to follow rules or instructions could result in Injury or expulsion from the Toboggan Chutes.