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    Outdoor Experiences Program Registration and Refund Policy

    About | Cleveland Metroparks Organization | Policies & Procedures | Outdoor Experiences Program Registration and Refund Policy

    General Information

    • Programs are filled on a first come, first served basis, register early to get a spot.
    • Fees must be paid in full upon registration.
    • Mastercard, Visa and Discover cards accepted.
    • Your payment confirms you are registered for the program.
    • Successfully completed registrations will receive a confirmation email.
    • Depending on the nature of the program, a liability waiver and/or medical emergency form may be required. Forms will be provided prior to the program, please bring completed paperwork to the program or arrive 15 minutes early to complete onsite, unless otherwise noted.

    Cancellation/refunds

    Program fees minus a $10 processing fee may be refunded, upon request, if participant's spot can be filled. The processing fee will be automatically deducted from your refund. If Cleveland Metroparks finds it necessary to cancel a program all fees will be refunded.  Registrants will be notified if programs are cancelled.
    Note: Program fees are non-transferable to another date/program. Program registration is not confirmed until you receive your confirmation email. 

    By registering, you acknowledge that you have read and understand the policy above.
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    • 4101 Fulton Parkway, Cleveland OH 44144
    • 216.635.3200
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