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    Tobogganing

    Parks | Visit | Activities

    Opening Day for the 2019-2020 season is Friday, November 29, 2019

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    OPENING DAY for the 2020-2021 SEASON IS FRIDAY NOVEMBER 27, 2020 No Snow Required! Experience the icy thrill of tobogganing at The Chalet in Mill Stream Run Reservation, 16200 Valley Parkway Strongsville, OH 44136, located on Valley Parkway between Routes 42 and 82 in Strongsville (a short distance from both I-71 and the Ohio Turnpike). The twin, 700-foot refrigerated ice chutes operate with or without snow through early March, weather permitting.

    • 440.572.9990
    ALL RIDERS MUST BE 42” or TALLER and MUST WEAR GLOVES OR MITTENS THAT COVER YOUR FINGERTIPS TO RIDE THE CHUTES. NO EXCEPTIONS. 

    RESERVATIONS AND FACE MASKS ARE REQUIRED. SEE BELOW FOR ADDITIONAL TOBOGGAN AND COVID-19 UPDATES.  


    Know before you go & COVID-19 updates:

    The twin, 700 foot refrigerated ice chutes will be open to the public for 2020-2021 season.

    To help prevent the spread of COVID-19:
    • The interior of The Chalet will remain closed to the public.
    • Reservations are required for tobogganing, for the 2020-2021 season
      • The Chalet will operate this season with reduced capacity, using a reservation system.
      • Online reservation will begin two weeks prior to opening
    Make a reservation online 
    • Guests are required to wear facial coverings during their visit. Facial coverings are not required for children under 6 years of age, or any individual who cannot wear a face covering because of a medical condition, mental health condition or developmental disability, or who is unable to remove the face covering without assistance, and any individual who should not wear face coverings under the CDC guidance. Face coverings are not required while patrons are dining at The Chalet. If a guest is not eating or socially distanced a face covering is required.
    • Household members are permitted to ride on the same toboggan. Maximum of 4 riders per toboggan.
    • Social distancing should be practiced between different households. Signage will assist with outdoor social distancing lines and one-way directional foot traffic.
    • Guests should stay home if sick.
    • All Riders must be 42” or taller and must wear gloves or mittens. Gloves are available for purchase for $8.00 plus tax 
    • For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6.
    • Restrooms are available at a standalone building outside of The Chalet. 
    • Concessions will be available through a “to go” window.
    Additional safety Precautions being added for the season:
    • The Chalet will continue to follow guidelines and best practices from the state and CDC to help prevent the spread of COVID-19.
    • The Chalet will open with reduced capacity.
    • Hand Sanitizer Stations will be available on Chalet grounds.
    • The Chalet grounds swing set will remain closed.
    • The Chalet will frequently sanitize all high touch areas including, but not limited to, restrooms, doors and railings. Additionally, all Chalet employees are required to wear protective face coverings.
     

    Open the day after Thanksgiving through the first weekend in March, weather permitting. 

    • Fridays: 6:00 p.m. - 9:00 p.m.
    • Saturdays: 12:00 p.m. - 9:00 p.m.
    • Sundays: 12:00 p.m. - 5:00 p.m.

    Holiday Hours

    Friday, November 27, 2020: Opening Day! 12:00 p.m. - 9:00 p.m.

    December:

    Friday
    11/27
    Saturday
    11/28
    Kick off 
    The Holiday
    Noon to 9:00 pm
    Noon
    to
    9:00 pm
     
    Sunday
    12/20
    Monday
    12/21
    Tuesday
    12/22
    Wednesday
    12/23
    Thursday
    12/24
    Friday
    12/25
    Saturday
    12/26
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to 
    4:00 pm
    Closed 
    Happy 
    Holidays!
    Noon
    to 
    ​9:00 pm
     
    Sunday
    12/27
    Monday
    12/28
    Tuesday
    12/29
    Wednesday
    12/30
    Thursday
    12/31
    Friday
    1/1
    Saturday
    1/2
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    9:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​5:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​9:00 pm

    Additional Holiday Hours:

    January:
    Monday 1/18: Noon - 5 pm


    February:
    Monday 2/15: Noon - 5 pm

    March:
    Sunday 3/7: Last Day of the 2020-2021 season!

    Daily admission rates:
    • Adult (all-day ticket): $12
    • Children 11 and Younger (all-day ticket): $10
    • One-Ride Ticket: $6
     
    • Reservations are required for Individual Daily Admission during the 2020-2021 season.
    • Advanced Sale tickets are not available. 
    • Reservations and ticket sales end one hour before closing or sooner to ensure all riders get through the line by closing.
    For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on Cleveland Metroparks alerts & closure page as weather or operating conditions dictate.


    Group Rates:

    • $1 off per person for groups of 20 or more are available for tobogganing during public hours and must be scheduled at least two weeks in advance

    We accept Cash, Check, Visa, Mastercard, and Discover. There is NOT an ATM on site.  Gift Cards available for purchase. 

    For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on Cleveland Metroparks alerts & closure page as weather or operating conditions dictate.

    • Please read “Know Before You Go” at the beginning of this page for COVID-19 updates.
    • Come to the Chalet Ticket Booth to pay for and pick up your reserved tickets. All ticket restrictions will apply.
    • All riders must be at least 42 inches tall to ride.
    • Children must be present at the ticket booth for a height check.
    • All Riders must Wear Gloves or Mittens (Heavy gloves recommended) Fingerless gloves are not permitted. Gloves are available for purchase at the Ticket Booth.
    • Limit 4 Riders Per Toboggan. Covid – 19 restrictions require riders on the same toboggan to live within the same household.
    • For your protection, height and safety requirements will be enforced.
    • Children 14 and younger must be accompanied by an adult.
    • Riders must stay off the loading platform and behind the yellow line until called to load onto the toboggan.
    • Riders will be instructed how to hold onto the ropes of the toboggan. All riders must keep palms out, pull up on the ropes, do not let go of the ropes, keep hands and feet inside the toboggan at all times until the toboggan comes to a complete stop”
    • Riders must fit safely and properly on the toboggan.
    • Intoxicated Persons are not permitted to ride.
    • Secure all loose objects on your person. If you lose your hat do not chase it. A Chalet Attendant will retrieve it for you.
    • The toboggan lift is used to carry the toboggans up to the top of the chutes. The toboggans are loaded and unloaded by Chalet Staff. Riders will need to walk up 108 steps to the top of the hill to ride the toboggan chutes
    • No other items or people will be transported by the toboggan lift.
    • Riders must carry toboggans to the top of hill, in the event the toboggan lift is not operating. No refunds, discounts, or rain checks if the toboggan lift is not operating.
    • No Refunds. Tickets will not be reissued if lost or misplaced.
    • Ticket sales end one hour before closing or sooner to ensure all riders get through the line by closing.
    • Cleveland Metroparks is not responsible for injuries or personal property.
    • Concession sales will end one half hour before closing.
    • Tobogganing may be canceled due to weather and/or ice conditions. No rain checks or refunds. Updates will be posted on the weather update line. 440-572-9990 “6”.
    • Weather conditions that may cancel tobogganing. If temperatures exceed 50 degrees, there is heavy rain, extreme wind chill, real temperatures reach zero or below or varying weather condition.  
    • Failure to follow rules or instructions could result in Injury or expulsion from the Toboggan Chutes.

    Private Toboggan Rental (Non-Public Hours)

    Private rental entitles your group to exclusive use of the Chalet Recreation Area for a toboggan party. Rental times are offered only during non-public hours. During the 2020-2021 season due to COVID-19, the interior of The Chalet will remain closed during private events.

    • 3-hour private rental 1-100 riders: $800 
    • Riders over first 100 riders: $9 each

    Popular Private Toboggan Non-Public Rental Time Slots

    • Saturday & Sunday, early bird, 8–11 a.m. (Not available during holiday hours)
    • Sunday, evening hours, 6–9 p.m.
    • Monday, Tuesday, Wednesday and Thursday evening hours (Not available during holiday hours) rentals are available for three hour time slots between 5-9 p.m.
    • Monday, Tuesday, Wednesday, Thursday and Friday day hours (not available during holiday hours)
      9 a.m.–1 p.m.
      10 a.m.–2 p.m.
      11 a.m.–3 p.m.
      Noon–4 p.m. 

    Private groups may bring food for your event or arrangements can be made prior to your event to have a staffed concession stand open or a buffet served. No alcohol permitted.

    Staffed Concession Stand and Buffets Available for Private Rentals

    By reservation our staffed concession stand is available during any private event. Take the worry out of planning all of your food for your event. Would you like to have our concession stand open during your event so your group can make their own purchases?  Or, would you like for us to prepare a breakfast or lunch buffet for your group? There are many options to choose from.                  

    Reservations 2 weeks in advance are required - Call for details.

     

    Parks

    • Mill Stream Run Reservation
      Mill Stream Run Reservation

      Marvel at the flowing streams and ride down Ohio’s tallest, fastest toboggan chutes.

    Attractions

    • The Chalet
      The Chalet

      The Chalet offers year-round recreational opportunities, and features the tallest, fastest ice chutes in Ohio throughout the winter season. Enjoy...

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