Cleveland Metroparks Zoo's website, clemetzoo.com, has been upgraded. A new point-of-sale system is now live -- making it possible for visitors to buy tickets online and print them at home before they come to the Zoo.
Online ticket sales aren't the only feature the new system provides. Visitors can use a login ID and password to register for education programs including Summer Day Camp, Zoo Overnights and Summer Zoo Bus. School groups will be able to register online for field trips as well. Fall education programs are scheduled to go online starting August 1.
"We're very excited to begin offering these services to our guests," said Guest Services Manager Edith Ricchiuto. "We've been searching for a workable solution that would allow our various computer operations to become integrated and we found it with Centaman."
Centaman Systems is an Australian company that provides point-of-sale computer systems for theme parks, zoos, water parks, museums and other tourist attractions around the world. The company's U.S. base is in Chicago.
"Today's guests demand these kinds of online ticketing features," said Sue Allen, the Zoo's Manager of Marketing & Public Relations. "Not only will the new system make things more convenient, it will also allow us to access an entire new stream of marketing data."
The Zoo's new Centaman system will allow for integration between several different internal departments including the Education Division, Group Sales, Admissions and Cleveland Zoological Society Membership.
Cleveland Metroparks Zoo is open 10 a.m. to 5 p.m. daily with hours extended to 7 p.m. on weekends and holidays from Memorial Day through Labor Day. Admission is $11 per person, $8 for kids ages 2 to 11 and free for children younger than 2 and Zoo members. Parking is free. Located at 3900 Wildlife Way, the Zoo is easily accessible from Interstates 71, 90 and 480.
To learn more, visit clemetzoo.com or call (216) 661-6500.
